National Account Manager: Do you have what it takes?

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Do you have what it takes to be a National Account Manager?
Let’s find out.

During TZR’s unique process we find out if you belong in the Talent Zone and when it comes to NAMs there’s a lot at play.

At TZR we consider context and credibility to be key.

Our context of working with manufacturers that sell to companies like Lowe’s Home Improvement and The Home Depot is keeping up with all the ways the industry is changing and understanding how the role of NAMs must change along with it.

This is part of how TZR evaluates candidates, and how we know what our clients need.

Our credibility comes from a deep understanding of the landscape for NAMs; the constantly evolving expectations and focus on maximizing all opportunities. We know the role is different for each client, but the fundamental tools for success remain constant.

Listen up

We speak the language. We know the intricacies of forecast analysis and demand planning. We understand the shifting technological landscape and know how to identify the skills that will help usher your organization into the future.

We seek candidates who are pro-active and efficient. NAMs need to be effective liaisons and that’s a skill that some innately possess, some can learn over time, and some will never have – our Talent Zone helps identify where you land against your competition.

Advance your career

One TZR candidate who possesses many NAM characteristics, and who we have helped advance twice in his advancing career says “Mark and the team have always been upfront and honest. They provide great insight into the client they are working for and have made sure that I’ve always been well prepared for any interviews.”

The National Account Manager role is evolving

The candidate, who currently represents a vendor line into The Home Depot says his day “is filled with many calls with sales, marketing, product development, and supply chain. I also spend time analyzing store sales data.”

This is on point with the changing times. Not only are National Account Managers “instrumental in fostering positive relationships, delivering exceptional service, and addressing client concerns promptly” they must also stay on top of emerging trends and possess a deep understanding of current and future economic conditions.

The candidate also says to be a successful NAM “You need to be a conversationalist, on time, ethical and a self-starter.”

Relationships are key to the account

Account managers serve as advocates for clients within your organization. They act as a bridge between the client and various departments, ensuring that their needs are understood and met effectively.”

This is another reason why TZR is so successful; our close working relationships mean we are able to individualize our services knowing what works for one client will need to be recalibrated for another to ensure their success.

There’s only one question Are you ready to level up to a NAM? If so, call us. We have something for you and 2024 is waiting for no-one.

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